Tianjin Cartonic Imp & Exp Trading Co.,Ltd. Tianjin Cartonic Imp & Exp Trading Co.,Ltd.
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F.A.Q.
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Tianjin Cartonic
0086-22-60866168
0086-22-87932966
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F.A.Q.
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1. What is your privacy policy?

We do not share any information about our customers with others, with the exception of information required to process their orders (or when requested by a government health or law enforcement agency in the course of an investigation.) We do not send SPAM email, but we do send email to our customers with order confirmation, tracking number information, or questions regarding their order.   
 
2. Can we have our logo or company name to be printed on your products or the package?

Yes.       
Logo or imprints can be printed on our products by kinds of printing and engraving. The minimum order quantity of different products is different. You can send us the artwork by email.
 
3. How to place an order?

Please send us your purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order:        
* Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)        
* Product information - model numbers, quantity, unit price        
* Delivery time required        
* Freight payment ( by collect or prepay )    
* Forwarder's contact details if there's any( in China or Hong Kong )
 
4. How could I get samples?

We can supply some free samples ( total value under 5 US dollars) if you have a FedEx or DHL account or other courier freight collectable account and agree to pay the courier freight.
If you don't have an courier account, you can send your courier to collect samples from our company or  send us the samples charge together with the courier cost by T/T.
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